“Good afternoon Joe. I wanted to share something with you. I know that most often we only hear when folks are disgruntled with our staff or our business procedures, so I wanted to share this with you. Erika, in your office, made my insurance shopping and buying experience one of the most efficient and pleasant ones I’ve had in recent times. She was extremely fast with the quote turnaround, and when I threw her a curve ball request, she came back with a different carrier and still met my needs and saved me a bunch of premium on my coverages. She had everything turnkey ready for me and understood exactly what I needed. I never even had to step in the office to complete the transaction. I was very impressed with her and the whole process and felt as though she knew and trusted me despite never having met with her in person. I want to thank Erika and yourself for a great experience. Have a great week.”
- David H., August 2020
“Linda, it’s really nice being back with you as my insurance contact! You’re AWESOME to work with! Feel free to tell me who I need to tell that to at NEC, because I gladly will.”
- Lisa F.
“Thank you Erika…you’re the best!!! Maybe someday I’ll get to meet you.”
- Sue S.
“You have been absolutely wonderful to work with! Great customer service and are always quick to respond. I highly recommend contacting NEC."
- Jamie H., Missouri
“I appreciate the help and your service with my accounts; especially with my recent purchase of a used pick-up. You’ve always been very helpful and so pleasant, even when dealing with an old grump like me. I hope N.E.C. realizes what an asset you are to their company.”
- Johnnie S.
“Thank you for getting us more coverage and in a better policy. You Rock.”
- Jayne B., Missouri